Service

Suspension & Reinstatement Appeals

Plans of Action written around your specific suspension, for blocked ASINs and account health warnings.

  • Amazon US
  • Amazon UK
  • Pan-EU
  • Canada
  • Australia
  • Japan
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Personal WhatsApp & Slack channel with our founder & Senior PPC Strategists. Zero junior account managers.

  • 100% account ownership retained
01The problem

Amazon punishes drift.

Very few brands have somebody whose whole job is this channel. So the work happens in the gaps between everything else, and the cost never arrives as a single bad day — it arrives quietly, as rankings that slip a place a week, ad spend that stopped converting two months ago, and listings nobody has read since they went live.

By the time it shows up in the revenue figure, you are not fixing this month. You are rebuilding a year of neglect against competitors who did not take the year off.

02What we do

How we run it

We analyse suspension flags and draft custom, policy-compliant Plans of Action (POAs) to reinstate blocked ASINs and protect Seller Central account health.

Why this matters

A blocked listing or suspended account halts your sales immediately. We write each Plan of Action by hand, for the specific violation.

What is included

  • Listing hijack and block recovery.
  • Amazon Terms of Service policy appeals.
  • Account health warning resolution.

The playbook

  • Violation diagnostic — establish what was actually flagged, and under which policy.
  • Action plan construction — draft a precise Plan of Action mapping root cause, corrective actions and preventative steps.
  • Evidence compilation — assemble the invoices, records and documentation the inspector will ask for.
  • Reactivation follow-up — chase the case through to a decision rather than filing and hoping.

Questions about this service

How long does account reinstatement take?

It depends on how quickly Amazon support processes the Plan of Action, which we do not control.

Can you guarantee my listing is reinstated?

No agency can guarantee Amazon’s action. We write each Plan of Action by hand, for the specific violation.

AutomatedtoWritten by handThe Plan of Action
A bottoAn inspectorWho reads it
BlockedtoBuyableThe listing
03What is included

What you get, every month

The same standard of delivery whichever service you are on. No tiers, no upsell to reach the version that actually works.

  • A full audit before anything in your account changes
  • A written plan built against your real landed cost and margin
  • A named lead who knows your account and your products
  • The work done for you — your client dashboard is included, and reading it is optional
  • Weekly optimisation, not a monthly box-ticking report
  • Plain-English reporting you can read in five minutes
  • A change log, so you can see exactly what moved and when
  • Your accounts, listings and data stay yours — always
04How it works

Audit  Strategy  Launch  Scale

Audit

We go through the account, the listings and the ad spend and show you where the money is going. Free, and you keep the findings either way.

Strategy

A short written plan: what we change first, what we deliberately leave alone, what we expect it to do and how we will both know whether it did.

Launch

We do the work. Changes go in against the plan and land in the change log, so nothing happens to your account that you cannot trace back.

Scale

Weekly optimisation from there, with a report every fortnight that says what moved, what did not, and what we are doing about the second one.

05Proof

Real brands. Real numbers.

See all case studies

06FAQ

Questions brands ask us

How much does it cost?
It depends on the size of your account and the scope of work. You get a clear, fixed quote after the audit, with no hidden fees — and the audit itself costs nothing.

How soon will I see something change?
The quick wins — cutting wasted spend, fixing suppressed or broken listings — usually land in the first few weeks. Ranking and revenue move more slowly, because Amazon rewards consistency over months, not gestures.

Do I keep control of my account?
Always. You own the account, the listings, the ad history and the data. We work as a user on your account and you can revoke that access at any time, for any reason.

Can I take just this service?
Yes. Plenty of brands start with one thing and add the rest once they can see it working. We will tell you if we think a different one would move your number faster.

Does this apply to marketplaces other than Amazon?
Amazon is where we start and where most brands should. The same work carries over to eBay, Walmart, Shopify, Temu, TikTok Shop, Wayfair, B&Q and OnBuy once Amazon is stable, with the details adjusted for each platform.

What happens if it is not working?
You will hear it from us before you spot it yourself. The reporting is designed to make a flat month obvious, not to bury it — and if the plan is wrong, we would rather change the plan than defend it.
Forensic Amazon Audit

Find out what this is worth first.

Request your free Forensic Amazon Audit. We will look at your account, tell you what we would change and what we would expect it to do — then you decide. No obligation, and you keep the findings.

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